Career Opportunities with Volusia Sheriff's Office

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Real Time Crime Center Specialist

Department: Special Investigations Section
Location: Daytona Beach, FL

Real Time Crime Center Specialist

Posting Closes: May 6, 2026

Starting Pay: $22.46 hourly

RTCC Specialist starting compensation may be negotiable based on education, knowledge, and experience.

General Description:

The Real Time Crime Center (RTCC) Specialist is responsible for providing real-time information and investigative support to law enforcement personnel in the field.

Minimum Qualifications:

  • High School Diploma or GED.
  • Completion of basic crime analyst training (e.g. ANACAPA, IALEA, or FLEAT) or successful completion of the Volusia Sheriff’s Office Analyst Training within one (1) year of employment.
  • One (1) year of experience in a related field, law enforcement, intelligence analysis, or data analysis preferred.
  • Must possess and maintain a valid Florida Driver’s License.
  • Must be able to work a twelve (12) hour shift, rotating between dayshift and nightshift, including holidays, and weekends, and mandatory overtime to meet operational needs.
  • A comparable amount of education and experience may be substituted for the minimum requirements.
  • May be required to complete and pass required skills testing.

Background Screening: This position will require an extensive background investigation and drug screening.

Essential Functions:

  • Monitors the RTCC workstation, viewing multiple computer and camera screens.
  • Receives, evaluates, and transmits information via telephone. computer, and multi-channel radio, involving emergencies and critical situations.
  • Utilizes computer aided dispatch (CAD), ERMS, PowerBI, and other computer systems to analyze multiple data sets and recognize relevant intelligence.
  • Maintains security of highly sensitive materials and information.
  • Facilitates the detection of suspicious and criminal activity via camera feeds and relay information to responding law enforcement.
  • Conducts queries of Criminal Justice databases, including but not limited to Driver’s License Queries, Vehicle Registration Queries, and Criminal History Queries to aid in ongoing criminal investigations.
  • Research relevant videos, and social media accounts to assist in criminal investigations.
  • Prepares and distributes crime bulletins, briefings, alerts, and other reports as needed.
  • Develops and maintains Geographic Information System (GIS) databases to create criminal activity tracking maps.
  • Conducts basic crime analysis, including data collection, data cleaning and preliminary analysis.
  • Prepares basic crime reports and statistical summaries.
  • Assists RTCC Specialist II and Crime Analyst with complex projects.
  • Participates in training and professional development courses.
  • Attends work on a regular and consistent basis.
  • Must adhere to Federal, State, County, and local ordinances.
  • Performs other duties as assigned.

Status: Civilian

Blood and Viral Pathogen Risk: Minimal Risk

Environmental Conditions:

  • Inside and occasional outside work.
  • Must be able to work under stressful conditions.
  • Must be able to relocate to other county locations based upon operational needs.
  • Must be able to remain available to work when a public emergency or disaster occurs.

Skills and Abilities:

  • Ability to learn and use various computer systems.
  • Ability to interact effectively with others.
  • Ability to write reports, memos, and letters.
  • Ability to analyze data and develop conclusions.
  • Ability to identify and resolve problems.
  • Ability to comprehend, analyze, and extract information from law enforcement officer’s reports on a crime.
  • Ability to make oral written and audio-visual presentations in a public or professional setting.

Required Knowledge:

  • VSO General Orders and procedures.
  • Area of assignment, including trends and concerns.
  • Research and report writing techniques.
  • Florida Statues, Criminal methods of operations and crime analysis mapping.
  • Fluent in Microsoft Software applications such as Word, Excel and Access.
  • Operation of VSO RMS program and Volusia Sheriff CJIS Program.

Physical Requirements:

  • Manual dexterity.
  • Ambulate independently.
  • See at a normal range or with reasonable accommodation.
  • Visual acuity (depth perception, peripheral vision) is necessary to operate a motorized vehicle.
  • Hear at a normal level or with reasonable accommodation.
  • Occasionally bend, squat, reach and grasp.
  • Occasionally lift up to twenty-five pounds (25lbs.)

Equal Employment Opportunity Employer M/F/D/V

 

 
 

 

 
 

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