Real Time Crime Center Specialist

Posting Closes: May 6, 2026

Starting Pay: $22.46 hourly

RTCC Specialist starting compensation may be negotiable based on education, knowledge, and experience.

General Description:

The Real Time Crime Center (RTCC) Specialist is responsible for providing real-time information and investigative support to law enforcement personnel in the field.

Minimum Qualifications:

• High School Diploma or GED.
• Completion of basic crime analyst training (e.g. ANACAPA, IALEA, or FLEAT) or successful completion of the Volusia Sheriff’s Office Analyst Training within one (1) year of employment.
• One (1) year of experience in a related field, law enforcement, intelligence analysis, or data analysis preferred.
• Must possess and maintain a valid Florida Driver’s License.
• Must be able to work a twelve (12) hour shift, rotating between dayshift and nightshift, including holidays, and weekends, and mandatory overtime to meet operational needs.
• A comparable amount of education and experience may be substituted for the minimum requirements.
• May be required to complete and pass required skills testing.

Background Screening: This position will require an extensive background investigation and drug screening.

Essential Functions:

• Monitors the RTCC workstation, viewing multiple computer and camera screens.
• Receives, evaluates, and transmits information via telephone. computer, and multi-channel radio, involving emergencies and critical situations.
• Utilizes computer aided dispatch (CAD), ERMS, PowerBI, and other computer systems to analyze multiple data sets and recognize relevant intelligence.
• Maintains security of highly sensitive materials and information.
• Facilitates the detection of suspicious and criminal activity via camera feeds and relay information to responding law enforcement.
• Conducts queries of Criminal Justice databases, including but not limited to Driver’s License Queries, Vehicle Registration Queries, and Criminal History Queries to aid in ongoing criminal investigations.
• Research relevant videos, and social media accounts to assist in criminal investigations.
• Prepares and distributes crime bulletins, briefings, alerts, and other reports as needed.
• Develops and maintains Geographic Information System (GIS) databases to create criminal activity tracking maps.
• Conducts basic crime analysis, including data collection, data cleaning and preliminary analysis.
• Prepares basic crime reports and statistical summaries.
• Assists RTCC Specialist II and Crime Analyst with complex projects.
• Participates in training and professional development courses.
• Attends work on a regular and consistent basis.
• Must adhere to Federal, State, County, and local ordinances.
• Performs other duties as assigned.

Status: Civilian

Blood and Viral Pathogen Risk: Minimal Risk

Environmental Conditions:

• Inside and occasional outside work.
• Must be able to work under stressful conditions.
• Must be able to relocate to other county locations based upon operational needs.
• Must be able to remain available to work when a public emergency or disaster occurs.

Skills and Abilities:

• Ability to learn and use various computer systems.
• Ability to interact effectively with others.
• Ability to write reports, memos, and letters.
• Ability to analyze data and develop conclusions.
• Ability to identify and resolve problems.
• Ability to comprehend, analyze, and extract information from law enforcement officer’s reports on a crime.
• Ability to make oral written and audio-visual presentations in a public or professional setting.

Required Knowledge:

• VSO General Orders and procedures.
• Area of assignment, including trends and concerns.
• Research and report writing techniques.
• Florida Statues, Criminal methods of operations and crime analysis mapping.
• Fluent in Microsoft Software applications such as Word, Excel and Access.
• Operation of VSO RMS program and Volusia Sheriff CJIS Program.

Physical Requirements:

• Manual dexterity.
• Ambulate independently.
• See at a normal range or with reasonable accommodation.
• Visual acuity (depth perception, peripheral vision) is necessary to operate a motorized vehicle.
• Hear at a normal level or with reasonable accommodation.
• Occasionally bend, squat, reach and grasp.
• Occasionally lift up to twenty-five pounds (25lbs.)

Equal Employment Opportunity Employer M/F/D/V