Systems Engineer II

Posting Closes: Open until filled

Starting Salary: $63,488.95 annually, $1,220.94 weekly

General Description:

Responsible for performing technical work, planning, implementing, analyzing, designing, and maintaining virtual infrastructure, computer hardware, operating system software, data storage, and database management systems in a complex multi-system environment. Mentors other Systems Engineers.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Mathematics, or related field, AND
• Two (2) years of experience in systems or database administration.
• A comparable amount of education and experience may substitute for the minimum requirements.
• Must possess and maintain a valid Florida driver's license.

Essential Functions:

• Designs, implements, and maintains VMware Horizon VDI environment.
• Designs, implements, and maintains VMware vSphere and Hyper-V Server Environment.
• Prepares detailed technical analyses, recommendations, project plans, and cost projections for network projects.
• Maintains high level of technical knowledge of network hardware and software.
• Defines and allocates disk storage for file and database systems on servers and storage area networks (SAN).
• Trains operational staff and automates routine operational and maintenance tasks.
• Develops, documents, and enhances system administration procedures.
• Prepares detailed technical analysis, recommendations, project plans, and cost projections for server and SAN projects.
• Maintains high level of technical knowledge of server hardware, virtual environments, SANs, operating system software, and database management software.
• Designs and implements high-availability hardware and software systems.
• Analyzes user requirements, developers’ needs, and technical constraints.
• Implements solutions across multiple operating systems.
• Integrates new technologies into the existing data center environment.
• Establishes Service Level Agreements with customers.
• Communicates with customers regarding ongoing technical issues affecting performance.
• Mentors and guides other Systems Engineers.
• Assists in development of strategic plans for growth and resiliency.
• Identifies key success factors and identifies necessary resource.
• Verifies the integrity and availability of datacenter hardware.
• Determines root cause of issues and communicates with the appropriate parties.
• Notifies management of the need for escalation.
• Thoroughly documents incidents, remediation activities, and resolutions.
• Develops and maintains technical documentation, including system diagrams, configuration records, and standard operating procedures.
• Performs system monitoring; verifies the integrity and availability of systems.
• Tunes system performance tuning and optimizes resource utilization.
• Performs backup operations, ensuring successful and recoverable backups.
• Manages inventory and physical storage and security of backup media.
• Performs operating system updates, patches, and configuration changes.
• Performs hardware and software upgrades and migrations.
• Performs system installation and recovery operation on a 24x7x365 basis.
• Performs decommissioning of systems.
• Provides technical expertise and assistance to other Information Technology staff.
• Interfaces with vendor technical representatives.
• Must adhere to Federal, State, County and Local ordinances.
• Attends work on a regular and consistent basis.
• Performs other duties as assigned.

Status: Civilian

Blood and Viral Pathogen Risk: Minimal Risk

Environmental Conditions:

• General office settings with most duties being performed while sitting at a desk, table, or workstation.
• Must be able to work under stressful conditions.
• Must be able to relocate to other county locations based upon operational needs.
• Must be able to remain available to work during an emergency/disaster/epidemic, as directed.

Skills and Abilities:

• Skilled in design, implementation, and administration of VMware vSphere ESXi environments.
• Skilled in design, implementation, and administration of VMware Horizon VDI environments.
• Skilled in design and implementation of computer server environments; including security, backup and recovery, disaster recovery, routine maintenance, and automation of batch processing.
• Skilled in the evaluation and recommendation of computer hardware and software.
• Skilled in planning, coordinating, and scheduling projects.
• Skilled in system analysis and tuning.
• Skilled in system administration of physical and/or virtual servers running Windows, Linux, or Solaris operating systems.
• Skilled in the identification and resolution of complex problems with server and SAN platforms.
• Skilled in the installation, migration, and administration of cloud-based computing systems.
• Skilled in the use of PowerShell and VBScript scripting languages.
• Skilled in the administration of Microsoft Active Directory.
• Ability to identify, troubleshoot, diagnose, and resolve datacenter system issues.
• Ability to maintain a large-scale server environment.
• Ability to organize work on multiple tasks, establish priorities, and meet deadlines.
• Ability to think logically and show attention and detail.
• Able to communicate effectively both orally and in writing.
• Ability to interact effectively with others.
• Ability to read and comprehend manuals and instructions, layouts, memos, letters, procedures, safety instructions.
• Ability to perform mathematical functions.
• Ability to prepare memos, summaries, reports, and evaluations.
• Ability to communicate clearly and concisely.
• Ability to analyze data and develop conclusions.
• Ability to identify and resolve problems.
• Ability to think logically and show attention to detail.

Required Knowledge:

• Physical and virtual networking concepts. (Cisco Networking is a plus)
• Microsoft Hyper-V virtual environments.
• Various types of network authentication; including password, two-factor, token, single-sign-on (SSO), and biometric authentication methods.
• Server hardware, operating system software, database management systems, and utility software.
• Data storage solutions to include fiber channel, SAN, vSAN, and NAS. (Pure Storage is a plus)
• Local area networks (LANs).
• IP addressing and network protocols.
• Technical, legal, and regulatory frameworks for enforcing system security.
• Principles and methods of planning, implementing, and managing information technology infrastructure.
• VSO General Orders and procedures.
• Modern office practices, procedures, and equipment.
• Business English, spelling, and arithmetic.
• GovQA, ERMS, TraCS, and OnBase
• Florida Public Record law, including confidential and exempt information.
• Report redaction process.
• Knowledge of report destruction process beyond retention period.
• Knowledge of intake process.

Physical Requirements:

• Manual dexterity.
• Ambulate independently.
• Sit and/or stand for extended periods of time.
• Utilize a computer/keyboard for extended periods of time.
• See at a normal range or with reasonable accommodation.
• Hear at a normal level or with reasonable accommodation.
• Sedentary position.
• Occasionally bend, squat, reach, grasp.
• Occasionally lift up to twenty-five pounds (25lbs).

Equal Employment Opportunity Employer M/F/D/V